職位描述 Job Description

Role:

Senior Account Executive (SAE) help to Account Director/Account Manger serves as the primary business contact for the client and is responsible for client satisfaction. Support the day-to-day communication/information sharing and project support needs between the clients. The role will require strong communication, teamwork, project management and organization skills.

Key areas of responsibility ：

●      Arrange meetings and liaise with clients to understand briefs

●      Provide quick response or solutions to client’s requests

●      Manage numerous ongoing projects with clear priority allocation

●      Deal with several client contact persons in the same time

●      Debrief job requirements clearly to the internal team members

●      Monitor all project stages to guarantee that they run smoothly

●      Quality control of all work that is submitted to clients

●      Create quotation, ensure timely billing and record all the finance status up to date

What we are looking for ：

●      Multi-tasking & detailed driven are highly required

●      First class organizational skills

●      Excellent oral and written communication skills in both Mandarin and English

●      A proactive approach to all the ongoing projects and full awareness of processes

●      Experience of working as part of a team

●      Ability to work under strong pressure whilst maintaining a cool outlook

●      The confidence to give clients trust in your work

●      ?DOER : you get things done yourself and inspire your teams to do so

●      ANALYTIC : you LOVE data and think every company should take their decisions with facts

●      HUNTER : you identify business opportunities and enjoy

●      MOVER AND SHAKER : you have a hacker mindset and always find the quick wins

●      MENTOR : your clients and teams naturally seek for advice

●      AUTONOMOUS : you’re an entrepreneur…

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialised expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmanoeuvre and outpace their competition.

Monks was named a Contender in The Forrester Wave?: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.